Refund policy

Return & Refund Policy

At Spartha Skin, we stand behind the quality and integrity of our products. Due to the hygienic and personal nature of skincare and tattoo aftercare items, all sales are considered final unless otherwise stated below.

Returns

For health and safety reasons, we do not accept returns on opened, used, or tampered products. This policy helps ensure product safety and quality for all customers.

We only accept returns if:

• The item was received damaged or defective
• The wrong item was sent due to our error

To be eligible, requests must be submitted within 7 days of delivery, and the product must be unused, unopened, and in its original packaging.

Refunds

Once your request is reviewed and approved, a refund will be issued to the original payment method within 5–10 business days.

Shipping fees are non-refundable.

We reserve the right to deny refunds if:

• The product has been opened or used
• The request falls outside the eligible return window
• The issue is related to personal preference, sensitivity, or misuse

Exchanges

We do not offer direct exchanges. If eligible, refunds will be processed and a new order may be placed.

Order Issues

If your order arrives damaged, defective, or incorrect, please contact us at [your support email] with:

• Order number
• Clear photos of the item and packaging

We will make it right.

Final Sale Items

All promotional, discounted, or clearance items are final sale and not eligible for return or refund.

Important Note

Results may vary depending on skin type and application. Our products are designed for professional and personal care use and should be applied as directed.